Porcelain Concepts prides itself on delivering an outstanding experience to customers like you.
We know that you are under intense pressure when you order gauged porcelain panels from Porcelain Concepts. You have deadlines to meet and count on obtaining just the right product when we commit it to you and where you need it.
Here is where you can share with others your experience working with Porcelain Concepts. How did we do? How do we do better? Would you like to share photos of your final project?
We welcome your reviews and testimonials.
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Read What Customers Like You Say About Porcelain Concepts
"Porcelain Concepts Goes Above and Beyond"
Sahara Noir Polished Gauged Porcelain Panels
12 Panels for a 20' High Fireplace Surround
I had the pleasure of working with Carlos Avila, VP of Porcelain Concepts for a recent home project, and I am beyond impressed with the level of service provided.
Carlos went above and beyond to ensure that all the tiles arrived on time and in perfect condition. His communication was clear and timely, and he made sure to coordinate every aspect of the delivery process to fit my schedule. Carlos even took the extra step to find a local warehouse vendor to receive our shipment from Florida and found the right truck company to pick them up from the warehouse to our home.
Thanks Carlos!! I couldn’t be happier with the service!
Kavitha P.
Homeowner in Dallas, TX
Custom Packaging to Ship Panels Safely to Destination
We had a job in New York and we had a great experience.
Porcelain Concepts was able to take care of the crating and shipping. It was a smooth process, and we are very pleased with the service and product.
Yvette K.
Dealer in New York, NY
Porcelain Concepts built custom crates to safety ship four panels of gauged porcelain tile to New York City.
>> Click here for a 0:14s video showing the panel packaging in more detail. <<
